Bank of America Credit card department,
APR or interest rate California
I opened a credit card that had 0 % interest and made a $14000.00 purchase. On - -, 2016 I was charged $150.00 for interest. I made several calls to BoA and opened a CFPB request when I did not receive my $150.00 refund. On -, I paid $13000.00, which was the entire balance minus the fee. On -, I paid for the $150.00 to prevent future charges while the CFPB investigation was taking place. I received a $150.00 refund on -/-/2016, which was as expected. On -/-/2016, however, I was charged $73.00 additionally for interest. I was not expecting this charge and I did not receive a refund when I called in about it.
Bank of America customer in California
Jan 10, 2017
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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