Bank of America Credit Card Complaint

APR or interest rate

Bank of America Credit card department,

APR or interest rate California

I opened a credit card that had 0 % interest and made a $14000.00 purchase. On - -, 2016 I was charged $150.00 for interest. I made several calls to BoA and opened a CFPB request when I did not receive my $150.00 refund. On -, I paid $13000.00, which was the entire balance minus the fee. On -, I paid for the $150.00 to prevent future charges while the CFPB investigation was taking place. I received a $150.00 refund on -/-/2016, which was as expected. On -/-/2016, however, I was charged $73.00 additionally for interest. I was not expecting this charge and I did not receive a refund when I called in about it.

Bank of America customer in California
Jan 10, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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