Synchrony Financial Credit Card Complaint

Synchrony Financial Credit card department,

Identity theft / Fraud / Embezzlement Florida

A total of - ( - ) times in -/-/2016, fraudulent applications were attempted at Synchrony Bank using my information. Most recently, I received both a letter dated -/-/2016, and a phone call near the same date, from -. Both assured me that my personal information had been placed in their internal fraud file. Yet, I received another fraudulent Synchrony Bank application alert from - on -/-/2016, the same day as the letter from Synchrony, and also a form letter from Synchrony Bank dated -/-/-, stating that another application was run. - attached. Only because I placed a hard freeze on my credit reports, did this latest - fifth ) attempt at -, stop short of placing yet another fraudulent inquiry onto my credit. If Synchrony did indeed place an internal fraud alert for me, HOW DID THIS APPLICATION REACH THE POINT AT WHICH AN ATTEMPT WAS MADE TO PULL MY CREDIT REPORT YET AGAIN?!? THIS WAS THE FIFTH ( - ) ATTEMPTED FRAUD AT SYNCHRONY IN -/-/2016, and I had - attempts at any other financial institution. CLEARLY IT IS SYNCHRONY THAT LACKS SUFFICIENT SAFEGUARDS AGAINST FRAUD, even long after they have been made aware of this chronic issue. Again, not a single attempt has occurred at ANY OTHER FINANCIAL INSTITUTION. It is long past time for - to start using legitimate and effective fraud prevention systems.