Bank of America Credit Card Complaint

Billing disputes

Bank of America Credit card department,

Billing disputes New York

I paid off my credit card in full on -/-/- with Bank of America on a closed account. On -/-/- I received a bill from Bank of America for $1.00 cents. When I called to ask were this charge came from the phone rep said it 's the minimum charge for all credit cards. I told her that my account was paid in full on -/-/- and has been closed for over 10 months. She said that makes no difference and if I do n't pay the $1.00 I will be charged a $37.00 late fee for every month it 's not paid. I checked the statement they provide online and it does n't show anywhere this $1.00 came from. How can I be charged a minimum charge on a card that 's been closed for ten months.

Bank of America customer in New York
Jan 06, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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