Bank of America Credit card department,
I paid off my credit card in full on -/-/- with Bank of America on a closed account. On -/-/- I received a bill from Bank of America for $1.00 cents. When I called to ask were this charge came from the phone rep said it 's the minimum charge for all credit cards. I told her that my account was paid in full on -/-/- and has been closed for over 10 months. She said that makes no difference and if I do n't pay the $1.00 I will be charged a $37.00 late fee for every month it 's not paid. I checked the statement they provide online and it does n't show anywhere this $1.00 came from. How can I be charged a minimum charge on a card that 's been closed for ten months.
Bank of America customer in New York
Jan 06, 2017
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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