Synchrony Financial Credit card department,
I have repeatedly set up my account for autopay, gotten confirmation that the account is properly set up, and then the payment does n't process. The website is clunky, and while customer service has generally been helpful, my account has now been closed. I 've submitted an official request for appeal, and received a letter that failed to directly respond to my request. Once again, my monthly autopay did not deduct, and this affects my credit score.
Synchrony Financial customer in Wisconsin
Jan 03, 2017
* Source: CFPB Complaint Database
Synchrony Financial response to complaint:
Closed with non-monetary relief
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