Barclays PLC Bank Account Or Service Complaint

Barclays PLC Bank account or service department,

Other bank product/service Account opening, closing, or management Illinois

I noticed this inquiry on my - credit report, I called this Barclays Bank they could n't find anything, the customer service representative told me it will be removed. I got my up to date credit report from - it 's still on it. I then sent a certified letter and they responded with a letter saying that they received a on line credit application for some type of credit I 'm not sure of what type of credit. They 're just telling me they verified the information on the application. I do n't know this bank/ company never applied for no type of credit on -/-/16. I 've been a victim of identity theft and that 's why I requested my credit reports from all - agencies. This isnt me they wo n't show me anything showing they verified this and it belongs to me.