Bank of America Bank Account Or Service Complaint

Bank of America Bank account or service department,

Checking account Deposits and withdrawals Maine

On -/-/2016, a banking institution took $1300.00 out of my Bank of America checking account. They had no paperwork, signatures or any agreement with me. An individual that uses this institution ( Identified as - - ) was attempting to transfer money into my account but the transaction took money out. Whatever went wrong, no one appears to understand. I called Bank of America and expressed my alarm that an institution, completely unrelated to me and with no agreements in place could withdraw money from my checking account. The money was redeposited on -/-/-. No correction to my interest was made and although I have called the bank on numerous occasions, there has been no explanation provided to me. This breach is serious but evidently Bank of America is doing nothing to correct the weakness in the system that allowed this to happen, they have ignored my pleas for an explanation and they have not reimbursed me for the loss in interest ( which occurred during the weeks that the money was missing from my account ).