Herbert P. Sears Co., Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

Herbert P. Sears Co., Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine California

I started receiving bills sometime in - or - from - - from out of no where. I know I do n't owe them anything because I just paid off my - contract and I had n't gone to see the - in over a year and every time I went in to see them I had to sign a contract for services and pay before they started any sort of treatment on me. I had a - balance on my account. I contacted the office talked to - who was going to look into it for me because she showed a - balance on my account on - and on -. Did n't hear anything back. I still kept receiving bills. I contacted the office left messages for the manager to call me back, never received any calls. I called the - number left messages to send me a detailed explanation of what I was being billed for, date of service, copy of contract I signed on this date of service, and what my insurance paid for. I just kept receiving invoices requesting money and they added on late fees. I sent the company a letter requesting everything I asked for on my voice message and instead was sent to collection. At this point I 'm really upset and I do n't know what to do. I 'm still receiving bills for the late fees from - but they already sent the bill with the late fees included to collection?? Is this even legal?

Herbert P. Sears Co., Inc. customer in California
Dec 28, 2016

* Source: CFPB Complaint Database

Herbert P. Sears Co., Inc. response to complaint:
Closed with explanation

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