Movement Mortgage Mortgage Complaint

FHA mortgage Credit decision / Underwriting

Movement Mortgage Mortgage department,

FHA mortgage Credit decision / Underwriting Georgia

I applied for a FHA loan at Movement Mortgage on - -, 2016 and was trying to get completed due to lease would be ending verily soon. I have been provided several closing dates and yet have been displaced to a hotel since lease is completed and have encountered over $4000.00 in hotel room charges during these 3 months and still no decision has been provided to me as of this date. I have had to contact the - Corporate office as well as the main corporate office in - then to be sent to another person in - Was told by Loan Officer no credits of any kind could be provided to me due to this unfortunate situation. Was harassed about the status of my children and had to prove constantly if I have given birth to them and by providing birth certificates and court documents on a almost weekly basis.

Movement Mortgage customer in Georgia
Dec 27, 2016

* Source: CFPB Complaint Database

Movement Mortgage response to complaint:
Closed with explanation

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