Bank of America Credit Card Complaint

Bank of America Credit card department,

Closing/Cancelling account New York

Bank of America gave me a payoff balance to a credit card. I sent the check in full and asked to close the account. Bank of America did not close the account and charged me $15.00. They than reported it late for the next 120 days. At this point they closed it and removed the $15.00 charge. This damaged my credit score tremendously and ability to obtain credit.