Synchrony Financial Credit Card Complaint

Transaction issue

Synchrony Financial Credit card department,

Transaction issue Missouri

Lowes consumer credit card website routinely attempts to make consumer credit card statement payments " minimal amount '' or defaults payment dates to the last day prior to becoming delinquent in an attempt to increase revenues from late payments and interest. Multiple times I have selected the " pay current balance '' button on their bill pay site only to have the next page " confirmation page '' select the " minimum payment '' amount. I believe this is intentional and an attempt to increase revenue from interest.

Synchrony Financial customer in Missouri
Dec 18, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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