Barclays PLC Credit Card Complaint

Barclays PLC Credit card department,

Identity theft / Fraud / Embezzlement California

I have been disputing - fraudulent charges with Barclay card since -/-/-. Initially, they refunded all of the charges and " opened an investigation ''. I was never contacted to provide additional information. In -, they closed the case and put the charges back on my account. I was not aware of this until I checked my account in -. I contacted them to complain that nobody had even contacted me. They reopened my disputes and told me I would receive paperwork containing the merchant 's reply in " 7 to 10 business days ''. It did not come. I contacted them again. The person I spoke to said no documentation had been requested and that she would request it but it would again take " 7 to 10 business days ''. I still have not received it. I called again today, was again told the paperwork would be requested again. I verified the mailing address. I was told yet again I need to wait another " 7 to 10 business days ''. This process with Barclay card has been a nightmare. When I call, I have to go through the entire story again, nobody ever gives me the same


causing additional stress is extremely frustrating. Out of the - initial disputes, - remain open. They gave me new case number today which are, -, -, -, & -. The total of these claims is $12000.00 I am attaching the story of the events that took place leading up to these disputes. An associate, -, President of - in -, ultimately stole over $40000.00 from me. I have an attorney and have retained a private investigator who specializes in white collar crimes. Based on information thus far, I will not be able to recover any of the funds from -, but I am intending to press criminal charges. I would not have trusted this person without the introduction through a trusted source, - 's extensive resume, and his association with " - ''. Based on those references, I trusted someone I never should have. I resent the fact that I have to spend additional money on attorneys and a private investigator, not to mention the time it has taken me away from my business. In addition to the above claimed amount, I have not been able to recover $10000.00 from - and $12000.00 that had been wired from my bank account. The transactions took place from -/-/2016 through -/-/2016. If you have any questions please do not hesitate to contact me.