Wells Fargo & Company Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Wells Fargo & Company Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California

Wells Fargo - - - - CA 92071 - and -. They keep requesting an offer that meets their minimum net value, but they will not tell us what that is, and they are refusing to provide a copy of the -. 2. Wells Fargo has not done an interior value. No one has been to the property to actually look at it. Is this why they are refusing to provide a copy of the -? 3. In response to their claimed - value, we have marketed the property at that price, as well as provided market comparables and a Contractors Bid. Wells Fargo 's response was to remove the file from their short sale department stating there was no offer at their " List Price '' We STILL do not have a copy of the - -. In the last 2 days we have been given - different persons contact info and NO ONE will return our calls or emails. We can not get anyone at Wells Fargo who can talk to us informedly about this short sale. The house has been marketed since -/-/- of this year starting at -, far above their - " list guidance '' price, and has failed. We recently received an offer at $ -, and have submitted the offer along with market comparables and a Contractors Bid. Now, no one at Wells Fargo will speak to us at all. How can we move forward when no one will speak to us about this file?

Wells Fargo & Company customer in California
Dec 16, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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