Barclays PLC Credit Card Complaint

Billing disputes

Barclays PLC Credit card department,

Billing disputes Missouri

Thank you for being there. I called this afternoon o -/-/2016 about a problem I 'm having with a credit card. I called them on - - to make sure I had the correct amount I owed since I had a fraud issue on my accounts so bad that they wiped out both of my windows with all my info. My one computer is still being worked on. I called the credit card company twice to be sure the amount was correct so I could pay them in full have them send me a new card and start over fresh. I was told twice the same amount and paid it and got a conf. # that I was paid in full. Then I received a e-mail stating The amount was different and was told 3 different totals. I had transferred a card over to this on even the fraud case was still open Then the other credit card found in my favor and the info was sent to this card I 'm writing to you about. They told me I owed them for the - article that I was found innocent of. I called the company that had the fraud


sending that info to you so you can please stop all this. They have had me in tears. -. Although most of the time I 'm at the -. To me this is pure harassment and I can not deal with it any more and I truly believe they should have to pay me for what they have put me through. It is wrong I have done everything. Had info and proof faxed to them and this was never brought up until I was paying off the bill. Where I even called twice to make sure the amount was correct due to all the fraud. Being honest and this happens I 'm done and would like to see them get fined for the lack of experience they have and the treatment I was given. Thank you

Barclays PLC customer in Missouri
Dec 15, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

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