Barclays PLC Credit card department,
Near the end of -/-/2016, my - credit card was reissued by as a MasterCard by Barclays Bank Delaware. Prior to the conversion date I had reported suspected fraud to - on a secondary card on my account, in the name of my sister -. They immediately a issued a small credit, and were investigating the balance in question, $2900.00. - was working on this when Barclays sent me a new card, and billing statement which INCLUDED the disputed amount with -. I immediately started calling Barclays, and informed them that this amount was in dispute ; they promised to look into it. They did not call back, even after I sent a list of disputed amounts ; I subsequently called numerous times, every month, speaking with " - '', " - '', " - '', " - '', " - '', " - '', " - '', and " - ''. Each time I was told they would resolve it and call me back. That was in -, and I am still waiting for a call back. In the meantime, they keeping billing me for the amount in question, and interest every month.
Barclays PLC customer in Florida
Dec 12, 2016
* Source: CFPB Complaint Database
Barclays PLC response to complaint:
Closed with monetary relief
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