Bank of America Credit Card Complaint

Bank of America Credit card department,

Billing disputes Washington

I am filing a complaint against Bank of America ( BOA ) Credit Card for re-billing a charge of $380.00 to - T- that occurred -/-/-. ( Attachment Item 1 ). I had called - from - using my ( BOA ) credit card to re-book a flight back to the US from - on -/-/2016 on - airways. However, when I went to the airport and showed the authorities a copy of the e-mail that I received from -, I was not allowed to board the flight back as the security as very tight at the airport because of the terrorism problems in -. The airport authorities said I could not board the flight without a hard copy of the ticket. I tried calling - from the airport but no one answered the phone. - never even gave me a contact number of - to call and get help. The sudden flare up of the airport security issue caught me by surprise and - could have sent me an email warning me of the situation or even sent me an electronic ticket, but they did not do that. They were of no help after taking my money. Since I was unable to board the flight I had to call - airways directly, to re-book a fresh return ticket for $680.00 and I returned to the US on -/-/2016 ( Attachment Items 2 and 3 ). After returning to the US, I called BOA to complain about - and BOA reversed the charges ( Attachment - Item 4 ). But in the recent BOA statement, this charge of $380.00 was reapplied with no explanation ( Attachment Item 5 ). I was not given the opportunity to explain and send in the documents to BOA to prove to them why I demanded my money back from -. I would like BOA to refund me money.