Barclays PLC Credit Card Complaint

Barclays PLC Credit card department,

Convenience checks Tennessee

I Contacted Barclay Bank Credit Card company to report a fraudulent Convenience check associated with my account in the amount of $4200.00. I filed a fraud claim and followed through every time they requested payment - a total of - long phone conversations asking me to be patient with the investigation. In - instance they even sent me a copy of the fraudulent check ( attached ). It has been almost 3 months and I called again after I received another email requesting payment. Barclays claims I did not file a fraud! They say they will file a new fraud claim and are asking me to wait another two weeks before calling again! I never requested nor ever used convenience checks from this credit card company.