Innovis Credit Card Complaint

Closing/Cancelling account

Innovis Credit card department,

Closing/Cancelling account Texas

I am disputing the findings of Innovis Consumer Reporting Agency because it failed to properly and adequately investigate my claims in the dispute against - - Bank, - - - -, - - -, - -, SD - concerning my credit card account ending in - with the bank, and did not delete the account, instead Innovis Consumer Reporting Agency supported the bank in propagating unfair business practices by holding the Bank 's submission as accurate without fully investigating my submission. In fact, I believe that I have been as specific as possible in all discussions with - - Bank, unlikely the Bank that continues to manipulate the dispute process ( Attachments B, C, and E ). 1. I am disputing the claim of - - Bank against me to the tune of $550.00 as inaccurate because its permutation is erroneous, and therefore inaccurate. The calculations were based on wrong assumptions including wrong account closing dates, multiple closing dates, membership fees on a closed account and accumulating


2. - - Bank denied me insurance protection benefits on this account in spite of the fact that I was mandated and forced to opt into the policy, and paid the premiums. Even, after admitting to this fact, - - Bank made no effort to adjust the account, and continued to perpetrate the inaccuracy ( attachment G, H, J, and K ). 3. - - Bank denied me the opportunity to negotiate a settlement. I made oral written attempts to negotiate the debt, but - - Bank officials deliberate used tactics that made them inaccessible and ignored my written requests ( attachment D, F and L ). 4. Innovis Consumer Reporting Agency did not review any phone records or transcripts to confirm the claims of either party to the dispute but relied solely on the submission of - - Bank that its summary of statements were accurate, hence unfairly confirming the position of - - Bank against me based on inaccurate accounting ( attachment G, H ). 5. Innovis Consumer Reporting Agency did not examine any detailed bank statements to judge the accuracy of the content or determine how and why the figures were changing in such a dramatic fashion during such a short period of time, including who made payments or why the payment was made ( attachment C and M )? 6. Innovis Consumer Reporting Agency refused to respond to my request for the details of their investigation ( attachment N ). Therefore, my account ending - with - - Bank should be removed from charge-off status, and deleted completely because of these inaccuracies, lapses in the investigation process, and wrong verdicts ( attachments A, C and E ). Note : The attachments are a compilation of documents obtained from the various credit reporting agencies approached during the dispute process.

Innovis customer in Texas
Dec 05, 2016

* Source: CFPB Complaint Database

Innovis response to complaint:
Closed with explanation

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