Bank of America Mortgage Complaint

Other mortgage Application, originator, mortgage broker

Bank of America Mortgage department,

Other mortgage Application, originator, mortgage broker California

In -/-/- I refinanced my condo with - When they had the appraisal done, it appraised for $620000.00. I had several financial obligations that year, because of a nasty divorce. They told me I had to have a - - Balloon loan, with the Bank of America. I have had this loan since -/-/-. The principal balance is $75000.00 at a interest rate of - %. My payment is $650.00 a month. $110.00 goes to the principal and $530.00 is interest. I have banked with the Bank of America for - years. I have had several credit card accounts and this loan. I paid all the accounts off and never missed a payment on this mortgage loan.


She said the only thing they could offer me was a modification plan. I filled out all the information they needed in -/-/-. I finally received a letter of congratulations!!! I was approved for a - Amortization Modification Program. With a - month trial payment of $290.00 stating that my monthly payment amount may change over the life of my loan and could be higher than the initial monthly payment. The interest rate stays at - % and my credit score can be affected by entering into a trial period or accepting a permanent modification. I have not paid the trial payment, because I do n't want my credit affected and I do n't agree with this plan. The bank told me the only option I have is to appeal the modification. I called to appeal, and was told there is n't anything I can do!!!!! I asked - about - years of loyalty to the bank. He told me that even if I was in foreclosure or missing payments I would be treated the same. He said that the bank treats everyone the same way!!!! The banks were given options when they were bailed out. I 'm - and worked hard to maintain my credit. I feel they are holding me -, because they can!!!!

Bank of America customer in California
Dec 04, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more