Security National Automotive Acceptance Company, LLC Consumer Loan Complaint

Security National Automotive Acceptance Company, LLC Consumer Loan department,

Vehicle lease Problems when you are unable to pay Louisiana

I purchased a vehicle from a dealership located by - - - - in - after I joined the -. I just turned - and was in need of transportation so i took the advice of a fellow - and went to a local dealership. The small dealership 's main income was from - and has since been blacklisted in - ( I believe ) due to the " taking advantage of young soldiers ''. Because of the lack of soldiers the dealership was forced to shut its doors. The vehicle I financed was a - - - -, financed through Security National Automotive Acceptance Corp. ( SNAAC ). At the time I was unaware of the customer complaints and allegations against the company. I was financed with an 18 % interest rate, that of which was said to be normal by the dealership employee. I maintained the vehicle until - when I was stationed in - -, I was verbally threatened to have the vehicle " voluntarily repossessed '' due to the allotment failing on Mypay. When the allotment failed, they gave me instructions to set it back up. I followed their instructions only to have it stop soon


set the allotment back up. By this time I was late a few payments and was unable to pay the sum being requested. They sent a truck to the base to pick up the vehicle while I was in training and left me with no choice but to voluntarily surrender my vehicle so they could sell it and make up what they lost. After the fact, I - to - in - of - and purchased a new vehicle. Soon after I began to receive calls and emails stating that I owed - to them. They threatened with everything under the sun to get their money and even attempted to contact my unit. They were unaware of the fact that I already filled them in and provided the documentation of the past incidents. They were not pleased when my commander and supervisors did not believe the - that SNAAC was saying. They eventually offered me a payment plan that I attempted to use to stop the - experience. The financial load of my bills, my new car, and this bill was overwhelming and my supervisors instructed me to go to the - office. Apparently SNAAC did not like being contacted by them and tried harder to get me to pay. They sent threats claiming " you will void out the agreement and the balance will revert back to the full amount ''. The employee I spoke too named - - did not care how I got the money as long as they received it. It got to the point where I was selling the few belongings I had just to get a little money to send them. I even informed him of my situation and all he wanted was the money I got for selling everything. They contacted me all the way up to - after I - from the military. My credit still shows that I owe - with no way of getting it off even after I paid over half the car, they sold it and made their money back and more, and I made payments after and I still get random calls from them randomly even though they closed the account and passed it on to a creditor.