Synchrony Financial Credit Card Complaint

Synchrony Financial Credit card department,

Billing statement New York

- / Synchrony bank does not disclose the amount due each month to avoid interest and fees. - company customer service representatives confirmed that is a true. I hope we all misunderstand. It does n't seem this could be legal. For example, when I look at my monthly statement - there is no amount due that reflects the actual amount due now versus the amount deferred. This issue arises as a result of mixing deferred interest promotion transactions ( that offer 0 % interest for - to - months ) with regular transactions that must be paid monthly on revolving credit. Yesterday ( -/-/- ) I called customer service to find what I owe on -/-/-


I questioned that. Her next answer was that I had to pay $350.00. ( also incorrect ) I asked for a -. The - also stated that customers must calculate what they owe to avoid interest. She confirmed it is not printed on the statement. She calculated my balance for normal revolving credit transactions and said that I owed $0.00. But she then said I had to pay $25.00 as a minimum payment. Thus - conflicting answers in - call - a consumer does n't stand a chance. I intend to pay the $25.00 in good faith. But if - owes $0.00, why would there be a minimum payment? Why does a consumer have to spend - minutes or so calling customer service to find what they owe because it 's not on the statement? And then hope the answer is correct. I work hard to maintain good credit. It sure seems like a deceptive practice to make it this difficult to know what is owed.