Mariner Finance, LLC Consumer Loan Complaint

Installment loan Managing the loan or lease

Mariner Finance, LLC Consumer Loan department,

Installment loan Managing the loan or lease Maryland

My wife and I received a two year, same as cash loan from Mariner Finance to purchase a new television from the - - -. We were told that Mariner Finance was going green and all information about the account could be managed from their website, not giving us, the consumer, a chance to opt out of receiving a paper statement. After signing up for an online account I noticed the only information on my account was my previous payment and my next payment due. I had no way to see my account balance, payment history, payoff date, etc. I called Mariner Finance to ask where to find that information. I was told that they do not provide that information on their website and the only way to find this information is to call them directly.

Mariner Finance, LLC customer in Maryland
Nov 30, 2016

* Source: CFPB Complaint Database

Mariner Finance, LLC response to complaint:
Closed with explanation

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