Other (i.e. phone, health club, etc.) Improper contact or sharing of info talked to a third party about my debt
Sunrise Credit Services Inc. Debt collection department,
Other (i.e. phone, health club, etc.) Improper contact or sharing of info Talked to a third party about my debt Illinois
My girlfriend received a phone call from a Sunrise Credit Services , Inc. about a week ago. She did not recognize the number and did not take the call. Soon-thereafter, this collection company contacted her number again and she decided to find out what was going on. After she identified herself as my spouse ( which she is not ), the collection agency continued to disclose my information to her without properly verifying. They informed her I had a debt with their organization for a phone bill. According to my girlfriend, this agency disclosed a lot of my personal information. The state of Illinois has a spousal restriction law and also third party disclosure laws. These laws have been violated by Sunrise. Upon contact with me, my girlfriend informed me of what occurred. I asked her to call the number back from her caller ID to see what was going on. When the agent answered the phone they specifically asked what number was dialed and then proceeded to state their call was a mistake. However, the agent then asked if she ( my girlfriend ) know who I am. The problem I have with this is, if they claimed they dialed a wrong number how did they come to ask for me? I am pretty sure many violations occurred on behalf of Sunrise.
Sunrise Credit Services Inc. customer in Illinois
Nov 29, 2016
* Source: CFPB Complaint Database
Sunrise Credit Services Inc. response to complaint:
Closed with explanation
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