Bank of America Credit Card Complaint

Bank of America Credit card department,

Credit determination Florida

In -, I opened a Secured Credit Card with Bank of America of - dollars, I used it properly and I always made the payments on time. In -, I decided to close it because I had some inconveniencies with this Bank and they did not informed me that I had to pay some extra fees for using the Secured Credit Card. They did not educate me on managing the Credit properly and did not inform me neither that I had to pay some fees. After a month, I paid what I owned, it was not more that - dollars but they had already reported me to the Credit Bureau and it is affected negatively my Credit. Last year, they sent me letter in which they said, I do n't own anything to Bank of America but I need to get this removed from my Credit Report, please!