N.A.R., Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) False statements or representation attempted to collect wrong amount

N.A.R., Inc. Debt collection department,

Other (i.e. phone, health club, etc.) False statements or representation Attempted to collect wrong amount Utah

In - - I rented an apartment with - - - owned by - - for 1 year contract to end in - -. In - I gave the first notice so i can move out on - - and the manager at - said the notice it is less than 30 days, so i had to stay one more month. In - I put another notice in the drop box at the - - office, and i moved out in -. Few months later i called them to claim my deposit and was told they could not find my notice. I then went there to follow up and the manager repeated the same thing saying my notice could not be found, few seconds later, after she took time look again, she said she remembered seeing before but it was a late notice, and so she could not refund any deposit, they would keep it until I pay one more month or she would deduct that from the one month rent that was due. I told her that was not right, she could charge me because my notice could not be found, and left. Months later i started getting bills after bills urging to pay otherwise it would be sent to collection. A month ago I went to visit a banker and was told I have a debt collection on my credit report. So i tried to contact - and was told that it was Updated, it could not deleted, that I still have that to pay.

N.A.R., Inc. customer in Utah
Oct 30, 2016

* Source: CFPB Complaint Database

N.A.R., Inc. response to complaint:
Closed with explanation

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