Amsher Collection Services, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Disclosure verification of debt right to dispute notice not received

Amsher Collection Services, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Disclosure verification of debt Right to dispute notice not received Illinois

I am in collections with - for a charge of $2200.00. The debt collection was sent over to Amsher, who then sent it over to their attorney office, - - located in Alabama. First off, I have never received anything through the mail from any collection agency regarding the debt they are trying to collect. Once I received notice that their was this collection against me through checking my credit report, I called Amsher in order to dispute the debt. Amsher told me that I had to go through - for anything further since the account was transferred over to them. I have now been in contact with - for about three weeks and they have been very unprofessional. I sent over a police report on - -, stating that the phones were stolen out of my vehicle back in - and they stated that in order for the account to be settled that they had to send the police report over to -. I have called - today and they said they never received anything. I then called - 's office back and the individual I spoke to was very improper using slang and profanity towards me, then hanging

anyone else. All I was asking for was an email of some sort of dispute validation that I asked for back on - - and the man keeps informing me that they are not able to send out anything to me stating that I am disputing it. He said I need to ask - for that, but - 's corporate office is stating that since the account is in - 's hands that they need to be the ones to send me a dispute validation. - 's customer service is refusing to send me over any validation that I am disputing the charges, claiming that they sent over the police report to -, while - is stating that they never received anything, and the customer service representatives are being very unprofessional and ending the phone calls on me without giving me the proper information and not giving me answers to any questions that I ask. I am trying to receive this validation of dispute so that I can get this taken off of my credit report as soon as possible because it is affecting it drastically and also because I was in the process of purchasing a new home and this is effecting the process. I want to see if I am able to get my debt transferred over to anything collector or if I can just receive a dispute validation at the very least.

Amsher Collection Services, Inc. customer in Illinois
Oct 24, 2016

* Source: CFPB Complaint Database

Amsher Collection Services, Inc. response to complaint:
Closed with explanation

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Contact Amsher Collection Services, Inc.
[email protected]
4524 Southlake Pkwy, Suite 15
Birmingham AL 35244

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