Barclays PLC Credit Card Complaint

Billing disputes

Barclays PLC Credit card department,

Billing disputes New York

I had disputed a -/-/- merchant charge with Barclay 's. It was removed -/-/-. They then added back the unauthorized charge to my balance -/-/- causing my limit of $4000.00 to soar to over $7000.00. They then closed my card without notification or offering me new terms ( Credit Card Act of -/-/- ), and have inflated the amount owed with criminal added fees. To compound this insult, Barclays is misreporting every month as late - 30,60,90,120,150 days late. YET every date they reported late - I PAID. They have been ACH drafting monthly payments from my account. How can I be late on a date they are autopaying from my account? Not only are they misreporting ; the entire file is wrong. They show me as late, AND they show the amount I paid. How can I have no balance -/-/-, but pay double the amount due in -/-/- ( autopay ) and be late? They even drafted from the wrong account several times that caused me enormous overdraft fees. I have had every excuse imaginable to not rectify the situation. I had pristine payment history before they added it -/-/-. As of -/-/- I am still being marked


I am now in an impossible situation. Their refusal to rectify the situation has caused irreparable damage to my credit and my livelihood. I lost a - real estate deal because I could not qualify for the loan. They are monthly misreporting non payment from -/-/- making that - late payments. AND to add insult to injury ; they are reporting the $7000.00 'debt ', and have removed it from my total credit limit. The worst case scenario possible. Credit Debt $14000.00 Total Credit $7600.00. They are essentially holding me hostage with a credit usage at - %! I will never be able to have my - score again. It will FOREVER be at - unless I pay them this erroneous amount most of which is interest and fees. They 've updated the credit bureaus as dispute resoled, but as you can see there has been none. Barclays is ruining my life.

Barclays PLC customer in New York
Oct 12, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

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