Great Lakes Consumer Loan Complaint

Installment loan Managing the loan or lease

Great Lakes Consumer Loan department,

Installment loan Managing the loan or lease Florida

I have a student loan through Great Lakes. The original loan amount was $60000.00. I 've made $23000.00. in payments. The remaining balance on the loan is $75000.00. When I make a $260.00. payment they only credit me with $15.00 toward my principal. This has to be a fraudulent loan. Where can I get help?

Great Lakes customer in Florida
Oct 10, 2016

* Source: CFPB Complaint Database

Great Lakes response to complaint:
Closed with explanation

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