Synchrony Financial Credit card department,
Closing/Cancelling account California
I am trying to cancel my Amazon Prime Store Card issued by Synchrony Bank. I have $0.00 balance. They will not cancel the card because I changed my phone number and they will not accept any other method to verify my identify.
Synchrony Financial customer in California
Oct 10, 2016
* Source: CFPB Complaint Database
Synchrony Financial response to complaint:
Closed with explanation
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