Checking account Making/receiving payments, sending money
Union Bank Bank account or service department,
Checking account Making/receiving payments, sending money California
I received a money order for a piece of art. I took it to my bank and they told me the check was good and I would have access the next day. 5 days later they withdrew the money from my account and said the money order was a forgery. I expected my bank in this day and age to know a forgery and let me know before they made the money available to me. The last thing I expected was 5 days later to be told it was a forgery. I had been with this bank for 12 years. It was their responsibility.
Union Bank customer in California
Oct 08, 2016
* Source: CFPB Complaint Database
Union Bank response to complaint:
Closed with explanation
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