Community Choice Financial, Inc. Payday Loan Complaint

Community Choice Financial, Inc. Payday loan department,

Payday loan Charged bank acct wrong day or amt Charged bank acct wrong day or amt California

Hi there, I got a payday loan with Cash Central in the amount - - I have been using their service for over a year and always pay on time. This time I took the option of breaking the repayment into 4 monthly payments of - ( totaling - ) so I could stop re-loaning. When the 1st repayment date came I realized the payment was attached to the incorrect bank account. I called them to change the accounts but they said i had to wait until the payment was returned. Afterwards instead of making the payment the next day they sent me account to the collections office straight away and charged an extra fee. I called them to ask to re-instate the repayment plan but they insisted I pay in full. I made an arrangement to pay over - third of it that week which processed successfully. I called them to organize the repayment of the remaining - . When i STATED IT WAS


the lady had suggested a plan. They had set up two more payments form my card for the following two weeks. I told them that these were not authorized but only suggested by the representative and that she said she would call me to discuss. I had to argue with a lady for 20 minutes in order for her to not process the next - $ on my card that week, which I could not afford. I had to keep stating " I do not authorize you to charge my card ''. she finally agreed to wait until the following week. Today I look at my bank account and the entire amount of - $ was attempted to be processed yesterday without my authorization, which is entirely illegal right?? Not only did I not have a scheduled payment, I clearly did n't authorize the payment of - $ never mind - - At the end of my phone call the lady asked if i was still with - - - and i said yes. So they decided to use my account information to try a payment even though unauthorized. I do n't think these companies should get away with this kind of activity. I paid on time every month for a year and they are acting without boundaries, and illegally, using my card information without my authorization.