Wells Fargo & Company Credit card department,
This issue is on a Wells Fargo - : 1. I had a $25.00 minimum payment due on -/-/16 2. I made a payment of $32.00 on -/-/16 which they did n't apply to my card 3. I made a payment of $610.00 on -/-/16 which they did n't apply to my card 4. I made a payment of $650.00 on -/-/16 which they did n't apply to my card 5. I made a payment of $1000.00 on -/-/16 which they did n't apply to my card 6. I was then charged a $39.00 late payment fee on that $25.00 minimum payment This makes no sense to me no matter how they try to explain it. Basically my payments were too early or too late even though they were all paid in the same month. I paid $2300.00 towards my credit card balance in the month of - when I only had a $25.00 minimum payment due, but somehow they were able to charge me a $39.00 late fee.
Wells Fargo & Company customer in Nevada
Oct 05, 2016
* Source: CFPB Complaint Database
Wells Fargo & Company response to complaint:
Closed with monetary relief
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