Financial Asset Management Systems, Inc. Student Loan Complaint

Federal student loan servicing Dealing with my lender or servicer trouble with how payments are handled

Financial Asset Management Systems, Inc. Student loan department,

Federal student loan servicing Dealing with my lender or servicer Trouble with how payments are handled Ohio

Filed Chapter - Bankruptcy - - for 5 years. Student Loan included in Bankruptcy, balance $27000.00. Bankruptcy paid $7000.00 over 5 years. Balance was $20000.00, - -. FAMS started calling me 1 week after discharge, saying I owe a total of $30000.00. I said could not be right Bankruptcy paid $7000.00. They said since they had it its finance and interest, so the Bankruptcy payments vanished, was not applied to the balance or they added money to the balance to bring it back up. - from FAMS stated if I get in their payback program they will waive the finance and service charges. I have to pay a certain amount each month for 9 months. I had the payment come out of my bank account on the last day of the month, each month. - - I get a call from them stating my payments are not clearing that I will be put out the program and they would have to garnish my wages. I said NO NO that 's not possible, my statements show each month you received my payments. I had to send them a copy of my statement showing where the payments were going to FAMS. I did that but it was n't good enough. Talk to a Supervisor, she said she use to the banking world and she would need to see my entire bank statement. No you do n't, you do n't need to see my other transactions only the transaction that pertains to you showing where payment was made and cleared. They would not credit my account of the - payments made to them, they want to set me up in the program again. I do n't think so, you took my money before, you will do it again, I will consult my attorney.

Financial Asset Management Systems, Inc. customer in Ohio
Oct 04, 2016

* Source: CFPB Complaint Database

Financial Asset Management Systems, Inc. response to complaint:
Closed with non-monetary relief

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