Bank of America Credit Card Complaint

Bank of America Credit card department,

Ohio

There are actually two parts here - credit card and credit reporting and it goes back to - In -, I received a personalized application in the main for a new credit card from Bank of America. It was addressed specifically to me and not a generalized " Dear valued customer '' and indicated that I had a good credit score and qualified for a new credit card. After giving some thought, I applied for it. It was from Bank of America. However, a month later, in -, I was denied for it with the argument that I had already reached my limit even though I have a - credit score. When I received my monthly statement, it indicated that my file needed to be update or my card could be closed, so I updated it. I contacted Bank of America to find out why I was denied only to be given the run around. Finally, a worker told me that " it was a generic bulk mailing sent to everyone '' ( except for the fact it was specifically to me and not a generic heading ). In -, I received my credit report from - and it said


for to begin with if it was a generic bulk mailing and it has that my credit was checked twice in a short period of time, which only drives up my rates. I can gather my papers and send them in if you need, but I would either like to be reconsidered for the credit card, have it entirely removed from my credit report, and to have - of the credit checks removed if I do qualify for the card. It was checked by - different branches of BoA and it seems that - does not know what the other side is doing and that they might have changed their minds after sending out the offer, both of which are bad practices. -