Bank of America Money Transfers Complaint

Bank of America Money transfers department,

Domestic (US) money transfer Fraud or scam California

I requested Bank of America to refund me $1600.00 which I lost due to BoA refusing to act on a fraud claim. BoA refuses to log my request for a refund. Statement of facts : 1 On - I made the purchase in good faith from another Bank of America customer - I thought if the person is using the same bank as me, I should be safe 2 I realized I was scammed about 30 mins after I made the online transfer. I contacted Bank of America right away and reported the fraud. Transfers take 3 days to be available in the recepient 's account. Bank of America refused to stop the transfer and also refused to investigate further. I logged a police complaint with - police. 3 The scammer came into the branch and withdrew the funds cash. When the scammer wanted to withdraw the funds, Bank of America could have said " there is a concern regarding these funds so we did put a temporary hold until we clarify the situation '' - I am sure any customer


happened. There was no action from Bank of America to act on my tip and protect my hard earned money. 4 On -/-/-, another person ( - - ) was scammed using the same Bank of America Account by - -. If Bank of America would have acted on my complaint, - would not have lost her money to the scammers. Bank of America should contact her and reimburse her money as well. 5 - - ' account was kept open until at least -/-/-, even though at least - people were scammed. Police obtained a warrant on -/-/- in order to have Bank of America share information on - - ' accounts. Below is the account used for the scam : Payment was made to : Name : - - Address : - - - -, WA -. Bank Name : Bank Of America Name on Account : - - Account no : - Routing no : - Amount : $1600.00 ( wired from my Bank of America account ). Below is the police report with - police - -. If Bank of America was to act on my request on -/-/-, neither me nor other people would have lost money to scammers. Thus I hold Bank of America responsible for the fraud. Bank of America is a heaven for fraudsters - during the investigation I identified - additional accounts open with Bank of America which are being used by the same scammers today. I called Bank of America to report these - accounts and Bank of America refused to log my complaint. Bank of America is putting honest citizens at risk and is a safe harbor for people committing fraud. Also, Bank of America refused to record my request for a refund of the $1600.00. I provided Bank of America with the police report proving that the transaction was fraud and the person defrauding me was arrested. The scammer provided a written declaration that they defrauded me using the Bank of America account. This proves my request to Bank of America to stop the transfer was legitimate. Thanks, - -