Credit Acceptance Corporation Consumer Loan Complaint

Credit Acceptance Corporation Consumer Loan department,

Vehicle loan Taking out the loan or lease Illinois

I encounteted this business on -/-/-. - was my salesman and - was on finance. I was told and showed the vehicle being -. The contract was done via computer and - showed me a deal for - with a down payment of -. After electronic signatures was obtained - was printed and placed in a sealef envelope. I was contacted by - and advised to call Credit Acceptance to verify residency and they quoted me figures that sounded quite foreign to me. So i called Credit acceptance and advised them that i did not want to verify at this time and allow me to contact the dealership. They also stated they would put it to the side and escalate the issue. ( However the I encounteted this business on -/-/-. - was my salesman and - was on finance. I was told and showed the vehicle being -. The contract was done via computer and - showed me a deal for - with a down payment of -. After electronic signatures was obtained - was printed and placed in a sealef envelope. I was contacted by - and advised to call Credit Acceptance to verify residency and they quoted


spoke with - who informed me that the vehicle was - but the finance company charged them - to take my deal which the price is now -. He also informed me with the price being that amount they only received - from the deal which wasnt really a profit. I was under the assumption i was financing -. He was trying to settle the situation until he looked in the computer and it said deal was funded. He then became rude and stated this issue is now between you and Credit Acceptance not us. You signed it and we have been paid. Thus leaving me financing a - car for -. I feel that this company is a scam and needs to be investigated. I am also pursuing this issue with the finance company to ensure future contracta from them are fully investigated. finance company verified the account anyhow without my consent ) I then went to the dealer and spoke with - who informed me that the vehicle was - but the finance company charged them - to take my deal which the price is now -. He also informed me with the price being that amount they only received - from the deal which wasnt really a profit. I was under the assumption i was financing -. He was trying to settle the situation until he looked in the computer and it said deal was funded. He then became rude and stated this issue is now between you and Credit Acceptance not us. You signed it and we have been paid. Thus leaving me financing a - car for -. I feel that this company is a scam and needs to be investigated. I am also pursuing this issue with the finance company to ensure future contracta from them are fully investigate. I constantly have to call the finance company about the mattet in which speaking with - today basically stated oh well im stuck with the deal.