Synchrony Financial Credit Card Complaint

Identity theft / Fraud / Embezzlement

Synchrony Financial Credit card department,

Identity theft / Fraud / Embezzlement Georgia

I came home last week to find a Synchrony Bank Credit card issues to me for Amazon Prime. I opened the card it had a sticker on no activation requers and it had a - credit line. I never applied or file out an application for this card. Whjne I called Synchrony Bank it said that this card already had a Balance of $980.00. I called to find out what happened they informed me that the Sunday -/-/2016 that someone called in and an sked to use the cards to make purchases and they bought - on am, Amazon prime an d had the items shipped to - - - - GA -. I explained that I did n't order these items and i dont know who lives at that address. I called the police they filed an identity theft report case number is - her in macron - - of - ..The person who uses that address is a career criminal with a laundry list of charges outstanding against him have a real problem when I called Synchrony Bank they did n't question the second card since I already had a card issued to me from HHGRegg that was is in good standing they advised me they did n't question the second card being open. They also informed me it was standard practice by Amazon.com to let them give the custom, er the ability to charge on Amazon prior to receiving the card and that they ship the cards already activated no need to activate. I have a real problem with this. Not only have they allowed my identy to be compromised and my personal info to be stolen

Synchrony Financial customer in Georgia
Sep 16, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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