Synchrony Financial Credit Card Complaint

Credit determination

Synchrony Financial Credit card department,

Credit determination Tennessee

I applied for a - Credit card through Synchrony Bank in the middle of - 2016. I was denied credit and later sent a letter dated -/-/2016 in which it reported i was denied because of " Bankrupcy Proceeding, credit Counseling or Creditor Settlement ''. It said its decision was based on information from -. I contacted transunion and they report that Synchrony Bank did pull my credit BUT that there was none of the above information listed on my credit report that I was denied. I then call and talk to Sychrony Bank and they cant give me a reason for denial but then one agent reported that the credit bureau denied me which is false because that 's not how it works. No one including supervisors could tell me an accurate reason for being denied credit.

Synchrony Financial customer in Tennessee
Sep 13, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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