Bank of America Credit Card Complaint

Bank of America Credit card department,

Closing/Cancelling account Alabama

I just found out today my Bank of America - - credit card was closed by someone with the same name in -. Why if they have been sending my statements to an address in AL they would start sending something to KY? How do a person with the same name except for middle initial close an account without providing security info? I am the primary and my husband was seconary, they said my husband closed the account, my husband was in the hospital in - and still not able to use the phone. Where is the security, get this they ca n't reopen it for me or send me a copy of the letter they sent to the other guy telling him the account has been closed. It upsets me that anyone is allowed to manage your accounts.