Cohen, Roberts & Associates, LLC Debt Collection Complaint

Cohen, Roberts & Associates, LLC Debt collection department,

Other (i.e. phone, health club, etc.) Taking/threatening an illegal action Seized/Attempted to seize property Maryland

On - - 2016 at - est I received a voice recording message from - - ( - ) and employee of Cohen, Roberts & Associates, - - - - -, - - -, Ohio - Phone : - Fax -. Asking me to call her back and threatening and informing me that she was planning to take a lien out on my property for a debt she had yet to identify. When I inquired what was this about she informed me of a service that was suppose to be handled under and Homeowners insurance claim. She then accused me of canceling that claim ( which I did not ) and then - - began to repeatedly threaten to have lien placed on my home ( again als stated in the voice message recording ), I was repeatedly threatened to be hung up on and to taken to court and sued, it was repeatedly insinuated that I was lying. I pleaded with her about her tone and she stated she was doing me a favor of calling me because she could just put the lien on my house. She purposely, provided misinformation regarding the customer satisfaction survey I filled out from the debt holder stating that I had " given them all - '' and question why I made no mention of the electrical fire issue the company caused. When in fact I did on section - of that customer satisfaction - Form. I repeatedly tried to get her to reduce the threatening and aggressive language towards me yet she would not repeatedly threatening to place a lien on my home for the debt. At one point I was practically in tears due to the emotional trauma and stress she was inflicting. Which she replied, " maam i 'm just trying to collect debt, I 'm going to be paid regardless if you pay the debt or not and have a lien put on your house ''