Barclays PLC Credit Card Complaint

Billing disputes

Barclays PLC Credit card department,

Billing disputes California

I filed a complaint with Barclay Card and FreedomPop and I am coming back. There is inaccurate disclosures from BarclayCard and FreedomPop. Charge was $280.00. FreedomPop agreed to refund $260.00 and Barclay will cover the $16.00. Freedom pop responded with only $250.00 within 5 business days. I also never pre-authorized FreedomPop to charge my card again, they just have my credit card info for the first charge. Any mediation, arbitration, dispute with merchant should be done with myself and the merchant only ... and Barclay should stay out of it. I went through bankruptcy once and I want to stay in control of my expenses. I attach my - account with their set up ... all pre-authorized charge, recurring, non recurring ... so the consumer can manage it ... not the credit card provider.

Barclays PLC customer in California
Aug 31, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

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