Monterey Financial Services, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Communication tactics threatened to take legal action

Monterey Financial Services, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Communication tactics Threatened to take legal action California

My vacation club account went into collection as I have had financial difficulty and have not been able to pay. I contacted my original creditor - and they said they transferred/sold the account to Monterey Financial. Monterey Financial told me that I need to pay the full balance, OR that I would be sued, and lawyers will file claim for more legal action and my credit will be severely tarnished. I explained I do not have the ability to pay, and - said I was stalling and lying. He stated several times that I am in breech of contract and that I need to pay the full balance, and there were no other options. I asked - if he had the contract, and he said he did not. How can you collect on something stating I am in breech of contract when he does not even have the contract?


I do not have the full balance, can not even get credit and I said I could n't afford that. - said the only option is to pay the full balance. How is this not predatory? I am getting charged fees, high interest and more fees and then I have to pay the FULL balance? I have not received any letter from the collection agency, detailing any information either. What is not even clear to me is if I pay the full balance, do I even get my vacation club status active? It seems they are closing my account fraudulently, as I owe a significant amount less than what the value is on my vacation property.

Monterey Financial Services, Inc. customer in California
Aug 23, 2016

* Source: CFPB Complaint Database

Monterey Financial Services, Inc. response to complaint:
Closed with explanation

Consumer disputes how Monterey Financial Services, Inc. handled their complaint

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