Bank of America Credit card department,
I obtained a secured credit card from Bank America in - -. I provided $99.00 and received a $500.00 credit limit with the " opportunity '' to increase the limit and have my deposit returned after six months. At the same time, I was issued an unsecured credit card for $7000.00 with -. I used the BA card and paid the total balance faithfully over the next six months. At that time I requested and increase and return of my deposit. I was refused and told to re-request at my one year anniversary. Over the period of this past year I worked on restoring my credit rating with - up to -. Upon re-requesting on - -, my one year anniversary, I was again refused. The letter I received states my score on -/-/- was -. Not true it was -. Many years ago, I incurred over $ - in personal debt keeping a business open. I spent over 5 years paying off that debt as of -/-/-. I have since re-established my credit and currently have other unsecured charge cards totaling $12000.00 in credit limits with only - % being utilized. I no longer have any serious delinquencies, no
been notified that I will be billed an Annual Fee of $39.00 on my -/-/- BA statement. I actually had to go back in my checkbook to - - to find out how much I paid BA for a deposit fee. It 's not listed on any of my statements. They have had $99.00 of my money for over one year. Is this highway robbery or am I just dazed and confused? I 'm sure I am not alone ; there are probably thousands of poor souls out there like me. Thank you for your thoughtful consideration and being there for us citizens. I had nowhere else to turn and appreciate any assistance you can provide..
Bank of America customer in Florida
Aug 15, 2016
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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