ECMC Group, Inc. Debt collection department,
I do not know Cont'd attempts collect debt not owed Debt is not mine California
There is a collection account on my credit report that I have continuously disputed because it is completely inaccurate. I do not owe the amount reported, and the collection agencies can not provide any evidence to prove and/or verify the account. The account keeps being transferred from one agency to another, with no accountability, while severely damaging my credit ( and my ability to refinance my home ) and creating a financial hardship by reducing my income. In the last year, this account has changed from - to - to - to the current holder, ECMC. I have sent letters by certified mail asking all of these agencies to verify this debt, and they have not. -/ECMC is not only reporting this inaccurate account on all - of my credit reports, but they are also intercepting any federal payment to me. They have reduced my - income and they also withheld my federal tax refund. As of Tuesday, - -, 2016, a staff member from - -, -, stated that they have my case in dispute and
Following my series of disputes to the credit bureaus, I finally received a letter from - - last - stating that they could not verify the account ( please see attached ), and would return the account back to the original creditor and delete it from my credit files. To date, it is still on my report, which is the account transferred to and now reported by ECMC. The credit bureaus keep sending me responses that this account has been verified, although neither - - nor ECMC ( or any of the other collection agencies ) can verify it, and despite my sending them a copy of the attached letter confirming this fact. During the first week of -, I contacted both - - - and ECMC again, and received the usual runaround. On the morning of - -, -, an ECMC staff member, informed me that ECMC sent an email on my behalf to - - - on - -, 2016, asking them to release the intercepted Federal payments, including our income tax refund, and said they are waiting for a response from Automated Collection Services. I never receive any responses or updates, while my credit continues to suffer and my income continues to be unjustly taken from me! I urgently request your help and assistance, as I have written several letters and made several calls, to no avail.
ECMC Group, Inc. customer in California
Aug 14, 2016
* Source: CFPB Complaint Database
ECMC Group, Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.ecmcgroup.org/ |
Phone | |
[email protected] | |
Address | 111 Washington Avenue South Suite 1400 Minneapolis MN 55401 |
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