Other (i.e. phone, health club, etc.) False statements or representation attempted to collect wrong amount
GLA Collection Company, Inc. Debt collection department,
Other (i.e. phone, health club, etc.) False statements or representation Attempted to collect wrong amount Kentucky
I contact GLA collection company about a medical bill that was on my credit report. The bill and amount stated $38.00 and I was prepared to pay this amount, as I was in the process of getting a mortgage. When I was about to pay, the representative insisted that my amount was $61.00 with the interest. I informed them that I did not owe that amount and that I would pay the $38.00 but that it MUST be removed from my credit reports due to the mortgage review. I told them I did not count that in my budget and I could n't pay it yet but could pay the $38.00. They said if I only paid the $38.00 that it would remain on my credit report ( alternatively ruining my chances of getting a mortgage ) but if I paid the full amount of $61.00, they would remove it. They would n't even allow me to pay $38.00 and call back to pay the rest if I could. I had to pay non or all. I paid the $61.00 to get it removed in order to buy a house. There was no agreement to pay interest or even that I owed more than $38.00, except when they knew I was planning on paying. They even sent me an immediate receipt but it only stated that I paid $38.00, even though my account shows they removed the full $61.00. I could n't even get a correct receipt from them.
GLA Collection Company, Inc. customer in Kentucky
Aug 15, 2016
* Source: CFPB Complaint Database
GLA Collection Company, Inc. response to complaint:
Closed with explanation
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