Bank of America Credit Card Complaint

Other

Bank of America Credit card department,

North Carolina

I opened a bar in - NC which was owned and operated by - - -. The company bank account was with Banks of America as was my personal account. I took out a credit card with the bank for the company which was to cover any unauthorized overdraft facility with the companies bank account. The bar failed and the credit card had some $3000.00 outstanding on it which the company could not pay. Bank of America accessed my personal account and deducted $500.00 from it to set off against the credit card debt of the company. I have repeatedly advised the bank that I did not recall giving or signing any personal guarantee for the company credit card debt and asked the bank


This request has been put in writing on - occasions over the past year yet the bank have to date not provided a copy. I have therefore requested repeatedly the return of my $500.00 taken from my personal account and the bank have simply ignored me. I also asked them who I needed to contact to get this matter adjudicated and they did not respond. as I do not recall signing a personal guarantee for the company credit card and the bank are unable to provide me with a copy of that document I seek to recover my $500.00

Bank of America customer in North Carolina
Aug 12, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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