I.C. System, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) False statements or representation attempted to collect wrong amount

I.C. System, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) False statements or representation Attempted to collect wrong amount New York

Last - ( 2015 ) I order a hat from - an online creditor.. phonr number, --The had that I received was the wrong type and size. I returned this product since last - ( 2015 ) .To date - is still charging me for the product. Since I refused to pay they had send my account to a collection agency. In addition, I usually order product from another online creditoe. -. Approximately 2 weeks ago I had attempted to order products from -. I had experienced prejudical treatment from - staff. Eventually they took my order but, never approved it. About a week later, I called - and was pushed around for almost one hour. Finally a supervisor from - customer service, in a nasty tone of voice said that she had cancelled my - account because my - account was send to a collection agency. I should not be paying for any product that I did not have or received. In addition I shoild not be discriminated against because some staff members from - have that authority to discriminate at will.

I.C. System, Inc. customer in New York
Aug 08, 2016

* Source: CFPB Complaint Database

I.C. System, Inc. response to complaint:
Closed with explanation

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Contact I.C. System, Inc.

http://www.icsystem.com/
800-443-4123
P.O. Box 64378
St. Paul MN 55164
I.C. System, Inc.
I.C. System, Inc.

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