TransUnion Intermediate Holdings, Inc. Credit Reporting Complaint

Credit monitoring or identity protection problem with fraud alerts

TransUnion Intermediate Holdings, Inc. Credit reporting department,

Credit monitoring or identity protection Problem with fraud alerts Texas

On Thursday, - -, 2016 I initiated my - Credit Report Dispute with TransUnion resulting from the findings from my first - Credit Report Dispute over the Unfair Reporting Practices of - Bank. On Thursday, - -, 2016 I receive a Temporary Initial Security Alert Notification from - dated Friday - -, 2016. When I called TransUnion on Friday, - -, 2016 to have this fraud alert removed from my credit report they did n't know what I was talking about. Someone told me in a rich - accent " you do not have a Fraud Alert on your Credit Report ''. When I called - on Tuesday, - -, 2016 requesting they send me a copy of the letter used to make this false request to my current address their story had changed. They told me this time ( - long holiday weekend latter, how convenient ) that there was no letter and that they where informed of all of this by TransUnion on Thursday, - -, 2016. How could TransUnion tell - on Thursday, - -, 2016 about something they did n't know about it until Friday, - -, 2016? I tried to remove the Fraud Alert that


my TransUnion Credit Report on Tuesday, - -, 2016. I knew it was there or would be there they just did n't believe me. I had the Fraud Alert removed that was n't there the last time I called the same day they were notified by -. On Friday, - -, 2016 I called TransUnion to remove my old telephone number ( - - ) from my TransUnion Credit Report creating, a - TransUnion dispute. I was told that I would receive something in the mail I have never received anything in the mail from TransUnion on this issue. TransUnion also tried to use this situation to sell me their credit monitoring service what ever it is. On the same day - admitted that they sent the same Fraud Alert to TransUnion on Friday, - -, 2016 that they said - sent to - in retaliation for trying to remover my old phone number from my - credit report but I do n't think that happened. On Monday, - -, 2016 I received an Initial Fraud Alert notice from - in the mail stating in brief " Thank you for contacting -. As you requested ... '' and an Initial Alert notice from TransUnion in the mail stating, " At your request ... '' I DID NOT contact anybody to request Fraud Alerts be put on my Credit Reports. I called TransUnion on Monday, - -, 2016 and they told me once again in the same rich - Accent " there is no fraud Alert on your Credit Report ''. I told them I would be calling them back later in the week. On Wednesday, - -, 2016 I called TransUnion about receiving a notice of removing a Fraud Alert from my credit Report and I was told that I would have had to request that at the time, but when adding a Fraud Alert the notices are sent out automatically so I have no written evidence that I had the Fraud Alert removed. When I called TransUnion on Monday, - -, 2016 they told me there was a Fraud Alert on my Credit Report and that they received it as a notification from - on Saturday, - -, 2016 and the - table shows the Completion date of Friday, - -, 2016. When I requested that TransUnion send me a notice that I removed a Fraud Alert they told me they do n't do that and I was told wrong last week and they offered to send me another Credit Report I declined and they said I should be receiving a notice about adding a fraud another Fraud Alert in the mail. So far and to date I have removed - Fraud Alert from - - Fraud Alerts from TransUnion and - Fraud Alerts from - since the last week in - 2016.

TransUnion Intermediate Holdings, Inc. customer in Texas
Aug 03, 2016

* Source: CFPB Complaint Database

TransUnion Intermediate Holdings, Inc. response to complaint:
Closed with explanation

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