Regions Financial Corporation Mortgage Complaint

Regions Financial Corporation Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Texas

The servicing of my account was transferred to Regions Mortgage in - of 2016. They have not appropriated any of the - payments to my mortgage correctly. They have cashed the checks on time on - occasions. Proof of canceled checks are attached. The first month they actually provided me a refund for a double payment because i went onto their portal and made a payment to insure I would not be late. It took multiple phone calls submission of cancels checks and a couple of weeks to get remedied. They have since not recorded any of my other - payments - and - although they have cashed my checks on time each billing cycle. I wish for Regions to take immediate action to remedy this to insure this is not effecting my credit as I am under contract to purchase a piece of real estate and will be applying for credit on Monday - -. I will not be able to do so with a blemish on my credit report. I look forward to an immediate resolve to this matter.