CIT Bank National Association Bank Account Or Service Complaint

(CD) Certificate of deposit Account opening, closing, or management

CIT Bank National Association Bank account or service department,

(CD) Certificate of deposit Account opening, closing, or management California

-/-/- I have a maturing ( -/-/- ) JUMBO CD @ CIT online bank. I sent them 2 letters - -, - - w/instructions to wire the $ in full to my credit union as I have done previously at least - w/other CD accounts there, I also faxed a letter w/their form and made several phone calls & e-mails to " make sure '' this would not roll over as I am dissatisified w/ this bank for many more reasons ... today I was " grilled '' by - from CIT bank, security questions about my existance from 40 years ago ( - )! plus, too many of them all different questions from when I originally established this account ... I was told I may not get MY $ because a " 3rd. party entity, they refuse to identify has to check me '' ... I have more than COMPLIED, they say they never recieved the letters I sent & I keep getting conflicting/wrong info from them about where they are who is in charge, address ... .I want MY money OUT of CIT bank upon maturity ... they are abusive/security abuse, over kill, treat me like a criminal, change their " protochol '' and have caused me much duress & - ... they wo n't even give you a paper/hard copy of your account info ... ..BAD BANK! -

CIT Bank National Association customer in California
Jul 28, 2016

* Source: CFPB Complaint Database

CIT Bank National Association response to complaint:
Closed with explanation

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