Receivables Performance Management LLC Debt Collection Complaint

Receivables Performance Management LLC Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Texas

In - 2014, I completed a form on - 's website to explore possible bundling of services for cable, internet, and phone. I never received a response to my inquiry so I elected to keep my phone and internet with - and set up cable with -. Later, a technician from - came to my house. I was not at home and my young son opened the door and allowed him to enter our home. My son told him that his parents were not home. Shockingly, the technician stayed in my home with my - year old son. The technician plugged a modem in our sunroom which resulted in us having no phone or internet service. I contacted - immediately to report this travesty. An agent assured me that someone would come out to repair our service. - never sent a technician. I continued to call - many, many times about this problem. Each time, the agent told me that a technician would be dispatched. It never happened! Thankfully, - was able to repair the damage caused by -. I was furious when I received a bill from -. Not only did I never receive any service from -, but we had to pay - to repair damage done by the - technician. When I rightfully refused to pay - any money, - contracted with a collection agency. - never followed up on any of my phone calls and never sent a technician to repair the damage caused by its techician. - -